Introduction
This policy outlines the terms and conditions for using our photo booth services, including safety measures, client responsibilities, and general guidelines to ensure a smooth and enjoyable experience for all parties involved.
Booking and Payment
- Booking Confirmation: A booking is only confirmed once a deposit is received and a booking agreement is signed.
- Deposit and Payment: A non-refundable deposit of 50% of the total cost is required to secure your booking. The remaining balance is due 7 days before the event date.
- Cancellation Policy: Cancellations must be made in writing. Deposits are non-refundable. Cancellations made less than 14 days before the event will incur a 50% cancellation fee.
Event Requirements
- Space Requirements: The client must provide a suitable space for the photo booth setup, typically a 10×10 feet area with access to a power source.
- Access and Parking: The client is responsible for ensuring easy access to the event location and providing parking for the photo booth attendants.
Safety and Equipment Care
- Supervision: Our photo booth will be supervised by an attendant at all times to ensure proper use and safety.
- Equipment Handling: Only the photo booth attendant is allowed to handle the equipment. Clients and guests must not tamper with or move the photo booth and its components.
- Electrical Safety: The photo booth requires a standard electrical outlet. The client must ensure the venue’s electrical system is safe and functional.
Props and Backdrops
- Prop Usage: Props provided by the photo booth company are for use during the event only. Guests should handle props with care to avoid damage.
- Custom Backdrops: If a custom backdrop is requested, it must be confirmed and provided to us at least 14 days before the event.
Client Responsibilities
- Event Conduct: The client is responsible for the behavior of their guests. Any damage to the photo booth or props caused by guests will be the client’s responsibility.
- Compliance with Venue Rules: The client must ensure that the photo booth setup complies with the venue’s rules and regulations.
- Liability: The client assumes full responsibility for any injuries or damages that occur due to negligence on their part or their guests’ part.
Safety Measures
- Sanitation: We prioritize hygiene by regularly cleaning and sanitizing all equipment and props before and after each event. Hand sanitizer will be provided for guest use.
- COVID-19 Precautions: We adhere to local health guidelines, including the use of face masks and social distancing measures as required. Clients must inform us of any specific health and safety protocols in place at their venue.
Photo and Data Privacy
- Image Usage: By using our services, clients agree that photos taken may be used for promotional purposes unless otherwise requested in writing.
- Data Protection: We take privacy seriously and ensure that any personal information collected (e.g., email addresses for digital photo delivery) is protected and not shared with third parties.
Technical Issues
- Backup Plan: We come prepared with backup equipment to handle potential technical issues. In the unlikely event of a complete equipment failure, a refund will be provided proportional to the downtime.
- On-site Assistance: Our attendant will be on-site to resolve any technical issues that may arise during the event.
Post-Event Services
- Photo Delivery: Physical prints are provided on-site, and digital copies will be made available within 72 hours after the event via an online gallery.
- Feedback: We welcome client feedback to continually improve our services. Any concerns should be addressed to us within 7 days after the event.
Contact Information
For any questions or concerns regarding our services or this policy, please contact us at:
- Amanda Austin
- amanda@blushrosephotobooth.com
- 541.643.7177